Tell JetBlack about your luggage and any special requests when you book — in the notes on the online booking form, or out loud on the phone at +1-646-214-4828 — and dispatch matches the vehicle and the plan to what you actually have. A standard sedan booking assumes a normal load, so the count and size of your bags, child seats, a wheelchair-accessible vehicle, extra stops, and oversized items all need to be in the request before the car is sent. Getting it right at booking costs nothing; getting it wrong at the curb costs time, and sometimes a second car.
Luggage: what to tell us before the car arrives
- How many suitcases, and whether they are large, small, or carry-on size
- Oversized items — skis, golf bags, boxes, instruments, sports gear
- How many passengers, including children, so seats and bags are both planned
- Whether any bag is fragile or must ride in the cabin, not the trunk
- Your flight number and terminal, if the trip touches an airport
- Anything that will not fit in a sedan, so a larger vehicle is sent first time
The rule is simple: if it does not fit in a sedan, say so. A sedan holds a normal load for two or three travelers, and a larger group with full luggage needs a bigger vehicle. JetBlack’s standard Sprinter runs $130 an hour, and a stretch limousine runs $144 an hour with a 4-hour minimum — both are booked by quote, so the written price covers the vehicle you actually need. The vehicle types available for private transfers from JFK page and the limo car service vehicle types page show the range, and baggage transfer options between JFK terminals covers the airport side of moving bags.
Ready to Book with Your Luggage and Requests Sorted?
Child seats and wheelchair-accessible vehicles
JetBlack provides child seats for about $35 per seat, confirmed at booking — never free, and never assumed. Give the children’s ages when you book, because the right seat depends on the child’s age and size, and the seat has to be fitted before the car leaves. JetBlack also provides wheelchair-accessible vehicles, and the same rule applies: say so at booking, with the mobility details, so the right vehicle is sent instead of a standard sedan. A request made at the curb cannot always be met, because the accessible vehicle may be on another job. How to arrange a special request such as a customized pick-up or drop-off covers the same ask-first principle for locations.
Special requests that cost nothing to ask about
- Extra stops, in order, with a rough wait time at each
- A specific pick-up spot — a hotel entrance, a terminal door, a side street
- Flight tracking, so the driver times the curb arrival to your landing
- A quiet car, a specific temperature, or help with bags at the door
- A preferred route, or avoiding a bridge or tunnel you would rather skip
- An early-morning or late-night pick-up — dispatch runs 24/7
Asking costs nothing, and the answer comes back in the written quote before you travel. The one thing to avoid is assuming: a stop that is not in the booking is not in the price, and a driver who learns about it mid-trip has to re-price on the spot. Scheduling a car service in advance is the easiest way to lock every request in, and how to ensure a professional and punctual driver explains what the chauffeur side of the promise looks like.
What costs extra, and what does not
Child seats are about $35 per seat, confirmed at booking. A larger vehicle costs more than a sedan, and the quote states the number before you travel. Tolls, a suggested 20% tip, and governmental fees sit outside flat fares on every car service in New York. What does not cost extra is asking: there is no fee for the request itself, no surge when demand spikes, and no charge for a quote you decide not to take. Additional charges for tolls or other expenses and additional charges for special requests or amenities set out the same line in detail. Cancellation is free before your booking is confirmed, and $31 in total after confirmation — $25 plus $5 in fees plus a $1 technology fee.
What happens if you forget to mention something
Call dispatch at +1-646-214-4828 as soon as you remember. Small things — one extra bag, a slightly different pick-up spot — are usually fixed on the spot. Big things — a wheelchair-accessible vehicle, four extra suitcases, a second stop across town — may mean a larger vehicle, a re-quoted price, or a short wait while dispatch rearranges. That is still better than the curb surprise, and it is why the booking form has a notes field: use it. You can book a cab with the service by phone as well as online, and paying for car service in advance is available once the quote is agreed.
Confirming the day before
The easiest way to make sure nothing is missed is a quick confirmation the day before you travel. Read back the pick-up address, the time, the passenger count, the luggage, and every special request, and ask dispatch to confirm the vehicle type in the same call. If anything changed since you booked — a flight moved, a bag was added, a child seat is no longer needed — that is the moment to say so, while there is still time to send a different car. A booking confirmed the day before is a booking that arrives as planned, and the driver who already knows about your luggage is the driver who brings the right car. Tracking the location of a car service is available once the car is on its way, and paying for car service online or in advance keeps the curb handover quick.
How do I tell JetBlack about my luggage when I book?
Put the luggage count and size in the notes on the online booking form, or tell the dispatcher on the phone at +1-646-214-4828. Include oversized items such as skis, golf bags, or boxes, and the number of passengers including children. If it will not fit in a sedan, say so — dispatch sends a larger vehicle first time.
Does JetBlack provide child seats?
Yes, for about $35 per seat, confirmed at booking. Child seats are never free. Give the children’s ages when you book so the right seat is fitted before the car leaves.
Can I request a wheelchair-accessible vehicle?
Yes. JetBlack provides wheelchair-accessible vehicles, but you must request one at booking with the mobility details, so the right vehicle is sent. A request made at the curb cannot always be met, because the accessible vehicle may be on another job.
Do special requests cost extra?
Asking costs nothing, and there is no surge. Child seats are about $35 per seat, a larger vehicle costs more than a sedan, and tolls, a suggested 20% tip, and governmental fees sit outside flat fares. The written quote states the price before you travel, and cancellation is free before confirmation, or $31 in total after.
Sources
- JetBlack Transportation — owner-confirmed service facts (booking channels, child seats about $35 per seat for a fee, wheelchair-accessible vehicles provided, 24/7 dispatch, no surge, cancellation $31 total, 20% tip suggested, flat rates exclude tolls, tip, governmental fees), confirmed 2026-10-26
- JetBlack Transportation — owner price list (Economy Sedan $45/hr 3h min; standard Sprinter $130/hr; stretch $144/hr 4h min), confirmed 2026-10-26
